Web Help Desk 9.1.9

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Description: The Web Help Desk software is an intuitive web-based technical support software solution that can meet the needs of help desk support groups managing thousands of users at multiple sites. No extra help desk software is required for customers or technicians beyond a web browser.Key Help Desk Software Features Include:100% Web-based Help Desk SoftwareCustomer Service Web PortalIncident ManagementEmail-to-Ticket ConversionAsset Life Cycle ManagementTwo-Way E-MailKnowledge-Base ManagementLDAP / Active Directory SyncService Level Agreement (SLA) AlertsApproval & Change WorkflowCustomer Satisfaction SurveysReporting IncludedServer Licensed or ASP Hosted SaaS OptionsHelp Desk Software Integration:Apple Remote DesktopLANrev Client ManagerJAMF Casper SuiteLDAP (Lightweight Directory)Microsoft Active DirectoryFind out why over 1,200 IT managers throughout the world choose the Web Help Desk software over more costly help desk software solutions for their small business help desk, or enterprise service desk.Customer ...

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